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Ignite CRM

The fundraiser'scommand center.

Every relationship your organization holds, in one golden constituent record. Ignite CRM unifies individuals, organizations, and households with the gifts, communications, events, and volunteer activity that connect them.

30 minutes. Live product. Real data. No deck.

  • AI teammates included, no premium tier
  • No per-seat fees
  • Your team approves every AI action
Ignite CRM — one constituent record, shown with a representative sample record. The record is representative sample data, not a customer's; the agent's escalation and its four proposed steps are shown in the state the product actually holds them in, which is waiting for a person.

The quiet tax

Your CRM was supposed to help.

Instead, most fundraising teams pay a quiet tax to their database every single day.

01

Nine tabs deep before the first call

Researching one donor means the wealth screener, the giving history, last year’s event list, and somebody’s notes doc. An hour is gone before you dial.

02

The database eats the calendar

Updating records, merging duplicates, and repairing imports quietly consume the hours that were budgeted for donor visits.

03

Nobody trusts the numbers

Two systems, three exports, four versions of the truth. Every board meeting starts with an argument about whose report is right.

The database work disappears. The donor work gets better.

One record per relationship, an answer for every question, and a working day that starts on the donor instead of the data.

One golden record

Every relationship, resolved into one record.

Individuals, organizations, and households unify with the gifts, communications, events, and volunteer activity that connect them, so every fundraiser works from the same complete truth.

  • 360° profiles with core tabs, AI Analysis, and a full activity timeline
  • Donations, Relationships, Engagement, Timeline, Communications, and Insights in one place
  • A map view of your constituents for territory planning and regional campaigns

Ask in plain language

Find who you need the way you’d ask a colleague.

Natural language search works across the record, and more than 80 KPI definitions drive the classifications that tell you who’s rising, who’s lapsing, and who’s ready for more.

  • Plain-language constituent search, no query syntax to learn
  • Donor Tier, Lifecycle Stage, Engagement Level, and Lapsed Status classifications
  • A query builder to turn any answer into a reusable segment

The day’s work

A to-do list that lives on the record.

Task lists, scheduled outreach, AI-suggested next actions, and engagement timelines are built into the fundraiser’s day, so follow-through happens where the relationship lives, not in a personal spreadsheet.

  • Tasks, calls, meetings, and notes logged against the constituent
  • Next actions suggested by your AI teammates, waiting for your approval
  • Wealth and philanthropic screening data integrated into constituent surfaces

Data quality

A record that keeps itself clean.

Bad data is the tax every fundraiser pays twice: once when it goes in wrong, and again in every report that can't be trusted. Ignite CRM treats data quality as a platform job, not an annual cleanup project.

Duplicate detection

Incoming records and transactions match to the right constituent automatically, so duplicates stay out of your data.

Reversible merges

Every merge carries an audit trail and a 30-day reversal window, so cleanup work carries no fear.

A hardened data model

Deceased and anonymous handling, audit tracking, auto-numbering, and profile deactivation, built in.

Guided, validated imports

Imports map and validate before anything writes, with batch rollback if something looks wrong.

Ignite CRM — the matching queue. Matching is deterministic: rules resolve what they can resolve on their own (the bottom row, at 98%), and everything they cannot resolve waits here with its reason and its confidence stated on the row, for a person to decide. Representative sample records, not a customer's.

Working in the background

The filing does itself. The deciding stays yours.

Duplicate detection and household suggestions run on rules and queue what they find. Prospect scoring is produced from the record itself. Every one of them stops at a person.

Ignite CRM — the two automations that are live, and the score the Prospect Research agent produces. Nothing unreleased is drawn here: the module behind this surface carries only shipped capabilities, so what you see is what the product does. Representative sample records, not a customer's.

Everything in Ignite CRM.

One module, the whole record

Every capability works on the same live record as the rest of the platform.

  • 360° constituent profiles with AI Analysis
  • Natural language constituent search
  • Profile map view
  • Duplicate detection with reversible merges
  • Donations, relationships & engagement tabs
  • Full activity timeline on every record
  • Tasks, calls, meetings & scheduled outreach
  • AI-suggested next actions
  • Hardened data model & audit tracking
  • Salutation & addressee management
  • 80+ KPI definitions & classifications
  • Donor Tier, Lifecycle & Engagement status
  • Query builder & segments
  • Portfolio management
  • Wealth screening integration
  • Ignite Intelligence command bar (⌘K)

The record is what makes the intelligence honest.

Ignite's agents are only as good as the truth they read. CRM is where that truth lives.

01

CRM captures the truth

Profiles, relationships, activities, and quality queues give the platform its constituent foundation.

02

Agents read the context

Prospect Research, Major Gift, Retention Assistant, and Constituent Support work from that record, not a copied slice of it.

03

Your team approves the action

Drafts, tasks, and recommendations wait for human approval before anything meaningful is written back.

The record is the platform's memory. Your team is its judgment.

Proven foundation

Built from the ground up on a modern, AI-first architecture.

A genuinely new platform, informed by our history and experience with 20 million+ constituent profiles across our nonprofit customers.

G2 reviews

4.5/5

Average on G2.

20M+

Constituent profiles managed across the StratusLIVE platform family.

$1B+

In annual giving processed across the StratusLIVE platform family.

“One source of the truth about our contacts, donors, and partners that is easily kept up to date.”

Robert W.

Director of Fundraising Operations & Digital Solutions

Verified review · G2

“A powerful tool that empowers our team members to not only enter new data but also see a historical perspective of our donors and corporate partners.”

Maria M.

Director of Investor Management

Verified review · G2

“Removes the need for manual import and export of data.”

Charmaine V.

Small-business nonprofit

Verified review · G2

You're not choosing between CRMs. You're choosing between operating models.

A passive databaseIgnite CRM
Donor researchHours across wealth tools, exports, and tabsScreening data integrated with the record
DuplicatesThe annual data cleanup projectCaught on entry, merged with a 30-day undo
Finding constituentsA query builder and a report requestAsk in plain language, get the list
Who to focus onInstinct, memory, and a spreadsheetClassifications computed from 80+ KPIs
The record itselfStale the moment you export itLive, audited, and shared with every module

Questions

Asked by every team that switches.

Direct answers, because you've sat through enough vendor slides.

Book a Discovery Call
We’re on a legacy donor database. How painful is the switch?

Less painful than staying. Your data comes across with AI-assisted import: mapping, validation before anything writes, and rollback if something looks wrong. Guided implementations run 4 to 8 weeks with zero custom code, designed so your team is working in the product well before the old contract ends.

What does Ignite CRM cost?

Pricing is transparent and revenue-based, with no per-seat fees. Add a gift officer, a volunteer coordinator, or the whole events team without a licensing conversation. AI teammates are included in every subscription; intelligence is not a premium tier.

Will a small team actually adopt this?

Ignite CRM is built for the two-to-five-person development shop, not a Fortune 500 admin staff. Plain-language search replaces query syntax, the command bar (⌘K) replaces menu spelunking, and activities keep the day’s follow-through on the record instead of in someone’s head.

How does duplicate detection actually work?

Deterministic matching runs as data arrives, so incoming records and transactions attach to the right constituent instead of creating a lookalike. When records do merge, every merge is audited and reversible for 30 days. It is data quality as a platform job, not an annual cleanup project.

Can the AI change our data without us knowing?

No. Agents default to read-only, anything that writes is approval-gated with per-agent permission levels, and every action lands in an audit trail. Your data is never used to train public models. Human-led, AI-assisted is the architecture, not a tagline.

Walk through the CRM command center.

See one golden record, plain-language search, and a day's work prepared for your approval.

Book a Discovery Call
  • Live in 4–8 weeks
  • No per-seat fees
  • Your team approves every AI action

Not ready to talk?

Walk the eight modules, the golden record, and the approval gates at your own pace. No form, no call.

See the Platform